Delivery

There is a small delivery charge of £2.95 on all orders and £5.99 for Special Next Day delivery, with free delivery on all orders above £30 for customers who purchase using our website. Our delivery charge includes packaging, and handling in addition to postal costs, which we pay to Royal Mail on your behalf. Prescription orders are delivered free of charge.

All orders received before 10:00am will usually be despatched to you within two working days anywhere in the UK (there may be delays to the Isle of Man and the Scottish Islands). Orders for large quantities, special requests or disability aids may take up to 7 working days.

Royal Mail and Business Post handle all our deliveries. All orders containing medicines require a signature on delivery. You can also arrange for your order to be delivered to alternative addresses including your office, members of your family or your local post office.

Please note that deliveries are made to the delivery address you supply to us. Re-despatch of any returned orders may incur an additional delivery charge.

Heavy Parcels to United Kingdom Islands (including Channel Islands, Isle Of Man, Isle Of Wight, Shetland Islands, and Northern Ireland)

Our preferred delivery service for heavier parcels (over 2kg) classes the UK Islands as 'International' destinations, for which there is an additional delivery charge based on the weight of the parcel, that will not be automatically added by our website. In this situation, we will get in touch with you before dispatching any heavy parcels, to advise you of the cost and to ask if you are prepared to proceed. Contact us at any time for more details.